.customer-chat{position:fixed;right:24px;bottom:24px;z-index:90;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}.chat-launcher{display:flex;align-items:center;gap:10px;min-height:52px;padding:10px 17px 10px 13px;border:1px solid rgba(224,196,139,.5);border-radius:999px;background:linear-gradient(145deg,#0b1116,#1b2630);color:#fff;box-shadow:0 18px 48px rgba(4,9,13,.28);font:800 10px/1 Inter,sans-serif;letter-spacing:.1em;text-transform:uppercase;cursor:pointer;transition:.25s}.chat-launcher:hover,.chat-launcher:focus-visible{transform:translateY(-2px);border-color:var(--gold2);box-shadow:0 24px 58px rgba(4,9,13,.34);outline:0}.chat-launcher svg{width:27px;height:27px;fill:var(--gold2)}.chat-launcher b{display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#b03b48;color:#fff;font-size:9px}.chat-panel{position:absolute;right:0;bottom:66px;width:min(380px,calc(100vw - 28px));height:min(590px,calc(100vh - 105px));overflow:hidden;border:1px solid rgba(201,160,90,.35);border-radius:18px;background:#f9f8f4;box-shadow:0 30px 90px rgba(3,8,11,.34);transform-origin:bottom right;animation:chatPanelIn .25s ease}.chat-header{display:flex;align-items:center;gap:12px;min-height:78px;padding:14px 16px;background:radial-gradient(circle at 15% 0,rgba(201,160,90,.22),transparent 35%),linear-gradient(145deg,#0a1015,#18232c);color:#fff}.chat-agent-mark{display:grid;place-items:center;width:44px;height:44px;border:1px solid rgba(224,196,139,.55);border-radius:50%;background:rgba(255,255,255,.05);color:var(--gold2);font:400 21px/1 Georgia,serif}.chat-header>div:nth-child(2){min-width:0;flex:1}.chat-header strong,.chat-header span{display:block}.chat-header strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font:400 18px/1.2 Georgia,serif}.chat-header span{margin-top:5px;color:#aeb8be;font-size:9px;letter-spacing:.08em;text-transform:uppercase}.chat-header span i{display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:#4fc487;box-shadow:0 0 0 4px rgba(79,196,135,.1)}.chat-header button{width:34px;height:34px;border:0;border-radius:50%;background:rgba(255,255,255,.06);color:#d6dde1;font-size:22px;cursor:pointer}.chat-body{height:calc(100% - 78px);overflow:hidden}.chat-error{margin:10px 14px 0;padding:9px 11px;border:1px solid #edcdd1;border-radius:8px;background:#fff0f2;color:#913440;font-size:11px}.chat-lead{height:100%;overflow:auto;padding:22px}.chat-welcome{margin-bottom:20px}.chat-wave{display:grid;place-items:center;width:34px;height:34px;margin-bottom:11px;border-radius:10px;background:#f0e4cc;color:#9b7333}.chat-welcome h3{margin:0;font:400 27px/1.15 Georgia,serif}.chat-welcome p{margin:8px 0 0;color:#697176;font-size:12px;line-height:1.65}.chat-field{display:flex;flex-direction:column;gap:5px;margin-top:12px}.chat-field label{color:#60686b;font-size:8px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.chat-field input,.chat-field textarea,.chat-compose textarea{width:100%;border:1px solid #ded8ce;border-radius:9px;background:#fff;color:#17202a;padding:10px 11px;font:12px/1.5 Inter,sans-serif;outline:0;resize:none}.chat-field textarea{min-height:78px}.chat-field input:focus,.chat-field textarea:focus,.chat-compose textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(201,160,90,.12)}.chat-send-button{display:flex;align-items:center;justify-content:space-between;width:100%;margin-top:15px;padding:12px 14px;border:0;border-radius:9px;background:linear-gradient(135deg,#d9b675,#bd9149);color:#15110b;font:900 9px/1 Inter,sans-serif;letter-spacing:.12em;text-transform:uppercase;cursor:pointer}.chat-send-button:disabled,.chat-compose button:disabled{opacity:.55;cursor:wait}.chat-privacy{display:block;margin-top:12px;color:#969993;font-size:9px;line-height:1.5}.chat-thread{display:flex;height:100%;flex-direction:column}.chat-messages{flex:1;overflow-y:auto;padding:18px 15px 8px;background:linear-gradient(rgba(255,255,255,.72),rgba(249,248,244,.9))}.chat-message{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:12px}.chat-message.guest{align-items:flex-end}.chat-message-bubble{max-width:82%;padding:10px 12px;border:1px solid #e1ddd4;border-radius:13px 13px 13px 3px;background:#fff;color:#30383c;font-size:12px;line-height:1.55;white-space:pre-wrap;word-break:break-word;box-shadow:0 5px 16px rgba(20,25,30,.045)}.chat-message.guest .chat-message-bubble{border-color:#d1b37d;border-radius:13px 13px 3px 13px;background:#18222b;color:#f4f6f7}.chat-message-meta{margin-top:4px;color:#9a9d9b;font-size:8px}.chat-status-note{margin:0 14px 8px;padding:8px 10px;border-left:2px solid var(--gold);background:#faf2e3;color:#77633e;font-size:9px}.chat-compose{display:grid;grid-template-columns:1fr 42px;align-items:end;gap:8px;padding:11px;border-top:1px solid #e4e0d8;background:#fff}.chat-compose textarea{min-height:42px;max-height:92px}.chat-compose button{display:grid;place-items:center;width:42px;height:42px;border:0;border-radius:10px;background:#c9a05a;color:#fff;font-size:15px;cursor:pointer}.chat-empty{padding:30px 15px;text-align:center;color:#8b8f8d;font-size:11px}@keyframes chatPanelIn{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
@media(max-width:620px){.customer-chat{right:14px;bottom:14px}.chat-launcher{width:54px;height:54px;padding:0;justify-content:center}.chat-launcher>span{display:none}.chat-panel{position:fixed;inset:10px 10px 78px;width:auto;height:auto;border-radius:16px;transform-origin:bottom center}.chat-launcher b{position:absolute;right:-2px;top:-3px}.chat-lead{padding:19px}}
@media(prefers-reduced-motion:reduce){.chat-panel{animation:none}.chat-launcher{transition:none}}